SHD Salon Reviews

98.7%WOULD REFER FRIENDS AND FAMILY TO US

Love my hair Simone & Rosie - Melinda H

Everyone was super sweet! I got my hair dyed ombré & there was not a single line or harsh mark! I am in love! thanks a million girls - Hannelore  G

Awesome place to go. I am treated with such great hospitality!  - Holie D

Love my new trim & cut tonight Rosie! Thank you!
What wonderful visit. Loved the Holiday tables with specials and packages going on now. Stop in or call the gals for an appt! - Colleen S.

This is such a customer service focused group!! Love their suggestions.  - Amy M.

Great place, great stylists, great coffee selfie ready!!! - Evan W.

Used the book an appointment on the website last night. I received an email first thing this morning and am all set. Great feature thanks so much! - Jill W.

I had my hair and airbrush make-up done for my wedding, no trial day just hoped for the best & the best is what I got! Thanks ladies!

As always, Serendipity is the place we go. My 4 yr old left really happy today with his new haircut for school. He loves it and says "the spikes are awesome!" Thank you Simone! - Raven A.

5 stars Tasha B Featured review

I love the service this salon provides... Very helpful and listen to your needs. I would recommend this place to anyone looking for a great full service salon.

 

 Serendipity Hair Design replied:

Thank you Tasha. We enjoy visiting with you and your family at your visits. We are always here to help in any way we can. Thank you again for the kind words.

5 stars Anonymous Verified customer

Love Serendipity!! All in all a great salon with great employees and a great atmosphere!

 

5 stars Kim M Customer since 2009

Always enjoy coming to see Alyssa. She always does an awesome job!

 

 Serendipity Hair Design replied:

Thank you so much for the kind words Kim! Alyssa enjoys her time with you, and looks forward to your next visit! Thank you for choosing Serendipity.

 

5 stars Matt H Customer since 2011

Serendipity (SHD) is always a great experience, Melissa provides excellent service and I always leave with a great hair cut!

 

 Serendipity Hair Design replied:

Thank you Matt. It is always a pleasure to have you at Serendipity. We look forward to seeing you again!

5 stars Amy A Customer since 2014

Great service, especially for a walk in!

 

 Serendipity Hair Design replied:

Thank you Amy. We are so glad we could help you out this weekend and look forward to seeing you again! It was a pleasure visiting with you.

5 stars Anonymous Verified customer

Rosie knows how to work wonders! She can make a woman feel younger in a mattter of an hour!

 

 Serendipity Hair Design replied:

Thank you for the wonderful compliment. We want all women and men to leave here feeling wonderful.

5 stars Michelle S Customer since 2005

Always reliable and trustworthy for a hair cut and style that works for me.

 

 Serendipity Hair Design replied:

Thank you Michelle! We enjoy having you and your family at Serendipity. We look forward to seeing you again for your next visit, and we are always here to help.

4 stars Lisa M Customer since 2007

Alyssa is great. I got right in and out quickly. She does a great job with my straight hair.

 

 Serendipity Hair Design replied:

Thank you Lisa! We are so glad you found a new home with Alyssa! Thank you for the kind words and we all look forward to your future appointments.

4 stars Anonymous Verified customer

Always a great experience!!!

 

4 stars Xander S Customer since 2005

Nice people nice job on the hair cut.

 

 Serendipity Hair Design replied:

Thank you Xander. We enjoy your company and look forward to your future visits!

 

5 stars Carol J Customer since 2010

Great haircut in a relaxed atmosphere.

 

 Serendipity Hair Design replied:

Thank you Carol. We all strive to make your visit at Serendipity enjoyable. We look forward to seeing you again.

5 stars Anonymous Verified customer

It is always a great experience going to Serendipity! The staff is knowledgeable and friendly. Melissa is the absolute best!

 

 Serendipity Hair Design replied:

Thank you for the wonderful compliments! We are always here to help with any questions or concerns you may have.

5 stars Teresa S Customer since 2013

My stylist Rosie always does an outstanding job. The atmosphere is warm and very welcoming. I love the new look and they show great hospitality!

 

 Serendipity Hair Design replied:

We all enjoy seeing you Teresa! Thank you for the kind words. We are so pleased you enjoy the new look and we are always here to help.

4 stars Sue C Customer since 2014

Great place!

 

 Serendipity Hair Design replied:

Thank you Sue! We look forward to seeing you again.

5 stars Mette J Customer since 2011

Love the energy and fulfillment I receive everytime!!!

 

 Serendipity Hair Design replied:

Thank you Mette! We enjoy having you with us at Serendipity. We thank you for your continued loyalty and look forward to your future visits.

5 stars Colleen S Customer since 2012

Kate was on time as Always, plus she added the new style and look that puts her talent at the TOP!! You ROCK! Thank you 2!

 

 Serendipity Hair Design replied:

Thank you Colleen. Kate and the rest of the staff at Serendipity and are so happy you enjoy your new style and look. You rock!

4 stars Barb K Customer since 2011

Alyssa is so sweet, and helpful. I just love her!

 

 Serendipity Hair Design replied:

We are so glad you enjoy your time with Alyssa Barb. We thank you for choosing SHD and look forward to seeing you again.

5 stars Matt H Customer since 2011

Always a great experience with Serendipity, make sure to pay them a visit, and ask for Melissa!

 

 Serendipity Hair Design replied:

Thank you Matt! Such kind words. We appreciate you coming to Serendipity and Melissa enjoys your visits. We look forward to seeing you again.

4 stars Anonymous Verified customer

Loved the results but I felt it was quite pricey.

 

5 stars Colleen P Customer since 2010

My regular hairstylist whom I love had a family emergency I myself had a hair emergency and chose to go to Kate. Kate did a total transformation on my hair! Thank you Kate you rock!

 

 Serendipity Hair Design replied:

Thank you so much Colleen for the kind words, we are glad that you were able to still come in and leave happy. Thank you for choosing serendipity.

 

I love the service this salon provides... Very helpful and listen to your needs. I would recommend this place to anyone looking for a great full service salon.

 Serendipity Hair Design replied:

Thank you Tasha. We enjoy visiting with you and your family at your visits. We are always here to help in any way we can. Thank you again for the kind words

5 stars Anonymous Verified customer

Love Serendipity!! All in all a great salon with great employees and a great atmosphere!

5 stars Kim M Customer since 2009

Always enjoy coming to see Allysa. She always does an awesome job!

 

 Serendipity Hair Design replied:

Thank you so much for the kind words Kim! Alyssa enjoys her time with you, and looks forward to your next visit! Thank you for choosing Serendipity.

2 stars Keven H Customer since 2014

Surprisingly, disappointing. I was fit in during another customer's color / highlight treatment. The stylist did not listen to my instruction or pay attention to the notes she had printed out from my previous visits. My hair was cut in the wrong style, and I was asked "does this look a little long to you?" I replied, "I do not wear it that way", and proceeded to explain again what I was looking for. She said, "Oh, that's right. I cut it go the wrong way." She did fix it, but to do so it was cut much shorter than preferred, which I asked her not to do in the first place. I think her focus was on the highlights as she kept looking toward that customer to check. Not sure I'll be back.

 

5 stars Matt H Customer since 2011

Serendipity (SHD) is always a great experience, Melissa provides excellent service and I always leave with a great hair cut!

 

 Serendipity Hair Design replied:

Thank you Matt. It is always a pleasure to have you at Serendipity. We look forward to seeing you again!

5 stars Amy A Customer since 2014

Great service, especially for a walk in!

 

 Serendipity Hair Design replied:

Thank you Amy. We are so glad we could help you out this weekend and look forward to seeing you again! It was a pleasure visiting with you.

5 stars Anonymous Verified customer

Rosie knows how to work wonders! She can make a woman feel younger in a netter of an hour!

 

 Serendipity Hair Design replied:

Thank you for the wonderful compliment. We want all women and men to leave here feeling wonderful.

5 stars Michelle S Customer since 2005

Always reliable and trustworthy for a hair cut and style that works for me.

 Serendipity Hair Design replied:

Thank you Michelle! We enjoy having you and your family at Serendipity. We look forward to seeing you again for your next visit, and we are always here to help.

4 stars Lisa M Customer since 2007

Alyssa is great. I got right in and out quickly. She does a great job with my straight hair.

 Serendipity Hair Design replied:

Thank you Lisa! We are so glad you found a new home with Alyssa! Thank you for the kind words and we all look forward to your future appointments.

4 stars Anonymous Verified customer

Always a great experience!!!

4 stars Xander S Customer since 2005

Nice people nice job on the hair cut.

 Serendipity Hair Design replied:

Thank you Xander. We enjoy your company and look forward to your future visits!

5 stars Carol J Customer since 2010

Great haircut in a relaxed atmosphere.

 Serendipity Hair Design replied:

Thank you Carol. We all strive to make your visit at Serendipity enjoyable. We look forward to seeing you again.

5 stars Anonymous Verified customer

It is always a great experience going to Serendipity! The staff is knowledgeable and friendly. Melissa is the absolute best!

 Serendipity Hair Design replied:

Thank you for the wonderful compliments! We are always here to help with any questions or concerns you may have.

5 stars Teresa S Customer since 2013

My stylist Samee always does an outstanding job. The atmosphere is warm and very welcoming. I love the new look and they show great hospitality!

 Serendipity Hair Design replied:

We all enjoy seeing you Teresa! Thank you for the kind words. We are so pleased you enjoy the new look and we are always here to help.

4 stars Sue C Customer since 2014

Great place!

 Serendipity Hair Design replied:

Thank you Sue! We look forward to seeing you again.

5 stars Mette J Customer since 2011

Love the energy and fulfillment I receive everytime!!!

 Serendipity Hair Design replied:

Thank you Mette! We enjoy having you with us at Serendipity. We thank you for your continued loyalty and look forward to your future visits.

5 stars Colleen S Customer since 2012

Kate was on time as Always, plus she added the new style and look that puts her talent at the TOP!! You ROCK! Thank you 2!

 Serendipity Hair Design replied:

Thank you Colleen. Kate and the rest of the staff at Serendipity and are so happy you enjoy your new style and look. You rock!

4 stars Barb K Customer since 2011

Alyssa is so sweet, and helpful. I just love her!

 

 Serendipity Hair Design replied:

We are so glad you enjoy your time with Alyssa Barb. We thank you for choosing SHD and look forward to seeing you again.

5 stars Matt H Customer since 2011

Always a great experience with Serendipity, make sure to pay them a visit, and ask for Melissa!

 

 Serendipity Hair Design replied:

Thank you Matt! Such kind words. We appreciate you coming to Serendipity and Melissa enjoys your visits. We look forward to seeing you again.

4 stars Anonymous Verified customer

Loved the results but I felt it was quite pricey.

 

5 stars Colleen P Customer since 2010

My regular hairstylist whom I love had a family emergency I myself had a hair emergency and chose to go to Kate. Kate did a total transformation on my hair! Thank you Kate you rock!

 Serendipity Hair Design replied:

Thank you so much Colleen for the kind words, we are glad that you were able to still come in and leave happy. Thank you for choosing serendipity.

4 stars Sally M Customer since 2012

Had an overall good experience. Sammie did a great job with my cut and color. Salon was clean and organized. I will be back :)

 Serendipity Hair Design replied:

Thank you Sally. Samme, as well as the rest of the staff, are so pleased that you enjoyed your time with us. We look forward to seeing you again.

5 stars Betsey C Customer since 2011

 Serendipity Hair Design replied:

Thank you Betsey! We are glad that you have great experiences here and we look forward to your next visit with us! Thank you for choosing Serendipity!

5 stars Annette H Customer since 2010

Always find my experience relaxing and restorative.

Alyssa listens to my hair concerns and helps me manage my mane ! Thanks

Annette

 

 Serendipity Hair Design replied:

Thank you so much for the kind words Annette! We are thrilled to hear you enjoy your experiences with Alyssa and look forward to your next visit with us!

5 stars Brenda W Customer since 2007

Always greeted when i first come in , appointment is always on time and I am always satisfied with my cut or color great job

 

 Serendipity Hair Design replied:

Thank you Brenda for the kind compliments. We are happy to make your visit here as comfortable as we can. We look forward to seeing you again!

4 stars Heather O Customer since 2012

Staff is always very nice and make you feel welcome. Wanted to try something new with my hair I am not 100% loving it, blonde looks pretty brassy. For what I was charged $135 I feel I should love my hair. Lots of people tell me they like it but it looks brassy.

otherwise staff is very professional.

5 stars Beth H Customer since 2008

I love having my hair done by Melissa!! She does an awesome job and I always come out of there looking fabulous!! I love her suggestions regarding every aspect of my hair. Thanks Melissa!!

 Serendipity Hair Design replied:

Thank you Beth! Melissa is so pleased that you feel fabulous when leaving. She is always here to help along with the of the staff if you ever have any questions. We look forward to seeing you again soon.

5 stars Jon S Customer since 2008

The hairdresser always knows what looks bet on me and what is easy for me to maintain.

 Serendipity Hair Design replied:

Thank you Jon. We enjoy seeing you and your family at Serendipity. We look forward to your future appointments and watching the boys get bigger!

5 stars Keven H Customer since 2014

Great service. Very happy with the cut as well. Thanks!

 Serendipity Hair Design replied:

Thank you Keven! We are so glad you enjoyed your visit at Serendipity and we all look forward to seeing you again!

5 stars Tasha B Customer since 2006

This is a great place for excellent salon services. The staff is amazing!

 Serendipity Hair Design replied:

Thank you Tasha. We all enjoy seeing you and your entire family for your appointments. We look forward to seeing you again and thank you for your continued loyalty.

5 stars Hilda R Customer since 2013

As always and great color and cut and lots of laughs! Alyssa is a wonder!

 Serendipity Hair Design replied:

Thank you for the kind words Hilda! We are so happy you enjoy your time with Alyssa here at Serendipity, and we look forward to your next visit with us! Thank you!

5 stars Cheryl M Customer since 2009

Love it!

 Serendipity Hair Design replied:

Thank you Cheryl! We are thrilled to hear you leave the salon loving your hair! We look forward to your next visit with us. Thank you for choosing Serendipity.

5 stars Rachel C Customer since 2009

My pedicure was relaxing and felt so good. Plus, my haircut turned out great!! LOVE SERENDIPITY!

 Serendipity Hair Design replied:

Thank you so much Rachel for the kind words. We are very happy you enjoyed your pedicure and haircut, and we look forward to seeing you again. Thank you for choosing Serendipity.

5 stars Laura B Customer since 2005

Perfect as always :)

 Serendipity Hair Design replied:

Thank you Laura! We appreciate you choosing Serendipity and look forward to your next visit.

Alyssa is very nice, I enjoyed my first time with her.

 Serendipity Hair Design replied:

So glad Pam. Thank you for your loyalty to Serendipity! We enjoy having you with us and look forward to your future visits. If there is anything you need from us please let us know.

5 stars Andrea B Customer since 2013

I love being pampered at Serendipity!

 Serendipity Hair Design replied:

We love pampering you Andrea! Thank you for continuing to choose Serendipity.

5 stars Anonymous Verified customer

Any time I have a hair appt the staff known my name and treat me like I have been there for a long time. Friendly staff is a BIG bonus.. I am so excited when I leave with a new style..."I LOVE TRYING SOMETHING NEW" the staff really "ROCKS"... I love how I am treated... Keep up the GREAT WORK!!!

 Serendipity Hair Design replied:

Thank you so much! We strive to make your visits the best they can be. We are so happy you are enjoying the new environment and look forward to your future appointments. See you soon.

5 stars Kim S Customer since 2013

Great

 Serendipity Hair Design replied:

Thanks Kim!! It is always a pleasure to see and you we thank you for choosing SHD!

1 stars Karen J Customer since 2011

Love coming here, feels like family.

 Serendipity Hair Design replied:

Thank you so much Karen! We love seeing your friendly face every time you walk in, and we're glad that you can feel like family here!

5 stars Pam R Customer since 2006

Always a relaxing wind down time.

 Serendipity Hair Design replied:

Thank you for continuing to choosing Serendipity Pam. We are so glad you can get away, relax, and take time for yourself. See you in September!

5 stars Deb K Customer since 2014

Serendipity is AWESOME!!! Rosie is great and I love my haircut!

 Serendipity Hair Design replied:

Thank you Deb! Rosie and everyone at Serendipity are so glad you love your haircut! We look forward to seeing you again soon.